When planning new flooring, most people focus on colour, style, and price. But there is a crucial step that often gets overlooked, and it can make or break the entire job: floor preparation, or floor prep. No matter how high-quality your hybrid, laminate, vinyl, carpet tiles, or engineered timber flooring is, it will only perform as well as the surface underneath it.
Below, we break down what floor prep is, how it is done, and why it is absolutely necessary before laying any new flooring.
What is floor prep?
Floor prep is the process of getting your existing subfloor ready so that new flooring can be installed correctly, safely, and to manufacturer standards.
The subfloor is the surface underneath your new flooring. It might be:
- Concrete slab
- Old tiles
- Old vinyl or lino
- Timber floorboards
- Particleboard or plywood sheeting
Proper floor prep aims to create a surface that is:
- Clean
- Dry
- Structurally sound
- Level and smooth
- Minimal contaminants like dust, oil, paint, and adhesive residue
Without this, even the best flooring can fail early: boards may not lock together properly, gaps can appear, planks can move or lift, and warranties can be voided.
Floor prep is not an optional extra. It is a non negotiable part of a quality installation. If your budget feels too tight to allow for proper preparation, it is usually a sign that it is better to wait and save rather than rush into new flooring that will not last or perform as it should.
How floor prep is done
The exact method depends on what type of subfloor you have and what flooring you are installing, but the general steps usually include:
1. Inspection and moisture checks
A professional installer will first inspect the subfloor for:
- Cracks, dips, or high spots
- Loose tiles or boards
- Water damage or signs of moisture
- Old adhesive or paint build-up
Moisture testing is especially important over concrete. Excess moisture can cause:
- Swelling or warping of laminate and engineered timber
- Adhesive failure under vinyl or carpet tiles
- Mould and odours over time
2. Cleaning and removing old materials
Next, the existing surface is thoroughly cleaned. This can include:
- Removing old floor coverings such as carpet, vinyl, or floating floors
- Grinding or scraping off old glue, paint, or self leveller
- Vacuuming dust and debris
A clean surface allows adhesives, underlay, and new flooring to bond and sit correctly.
3. Levelling and smoothing the subfloor
This is one of the most important parts of floor prep. To achieve a flat, even surface, installers may:
- Grind down high spots in concrete
- Fill cracks and holes with repair compounds
- Use self levelling compound to correct dips and uneven areas
- Sand and brace timber floors to remove squeaks and movement
For click lock systems like hybrid, laminate, and some engineered timber, manufacturers usually specify a maximum tolerance for unevenness. Floor prep brings the subfloor within these tolerances.
4. Underlay and moisture barriers
Depending on the product, your installer may also:
- Lay an acoustic underlay for sound reduction
- Install a moisture barrier over concrete
- Use specific underlays recommended by the flooring manufacturer
This step helps with comfort underfoot, noise reduction, and protection against moisture.
Why floor prep is done
Floor prep is essential for:
- Proper installation
- Long term performance
- Maintaining product warranties
- Avoiding costly repairs and call backs
Here is why it matters so much, especially when the floor is uneven.
1. Uneven floors cause installation problems
Click lock flooring systems like hybrid, laminate, and many engineered timber products rely on precise joints. Each plank is designed to lock into the next at a specific angle and position.
If the subfloor is uneven, a few things can happen during installation:
- The boards will not sit flat, making it hard or impossible to click the joints together properly
- You may need to force the planks into place, which can damage the locking mechanism
- Some areas may appear locked at first, but small gaps can appear later as the floor moves
When the joints do not click together like they are supposed to, you can end up with:
- Visible gaps between boards
- Edges that sit slightly higher and catch your feet or vacuum
- Sections that move or flex when walked on
All of this can often be traced back to poor or rushed floor prep.
2. Long term movement and damage
An uneven subfloor puts constant stress on the locking system and the boards themselves. Over time, this can lead to:
- Cracked or broken click joints
- Squeaking and creaking noises
- Boards separating or shifting
- Premature wear in high spots
For glue down products like vinyl planks or some engineered timber, an uneven surface can cause:
- Hollow spots where the adhesive does not fully bond
- Lifting or bubbling in certain areas
- Visible telegraphing of imperfections through the surface
What might look good enough on day one can turn into a major problem months later.
3. Affects appearance and comfort
A properly prepared floor feels solid and looks seamless. When floor prep is skipped or done poorly, you might notice:
- Shadows or light lines where boards are not level
- A bouncy or hollow feel underfoot
- Transitions between rooms that are not smooth
These issues can ruin the look of an otherwise beautiful floor and make the space feel unfinished.
4. Warranty and compliance issues
Most flooring manufacturers clearly state that their products must be installed over a properly prepared, level subfloor. If floor prep is not done to specification:
- Product warranties can be voided
- Any future claims for defects may be rejected
- You may end up paying twice: once for the original job, and again for repairs or replacement
This is why responsible installers treat floor prep as an essential part of the job, not an optional extra. If the budget does not allow for correct preparation, the honest answer is that it is not yet the right time for new flooring. Waiting until you can do both the prep and the product properly will always give you a better result and better value in the long run.
Final thoughts
Floor prep is the foundation of a successful flooring installation.
By:
- Inspecting and cleaning the subfloor
- Correcting uneven areas with grinding and levelling compounds
- Managing moisture and using the right underlay
you give your new flooring the best chance to perform as it should.
When the floor is properly prepared, the boards click together cleanly, sit flat, and stay that way. You avoid gaps, movement, and long term damage, and you protect your investment in quality flooring.
If you are planning new hybrid, laminate, vinyl, engineered timber, or carpet tiles, always factor in professional floor prep as a non negotiable part of the project. If it does not fit the budget right now, it is far better to wait than to rush into a floor that will cause headaches later.