Engineered timber flooring, supplied and installed across Sydney
Real timber underfoot, laid by people who do it for a living. The measure and the written quote are free, and you get your price on the day, not a number that turns up next week. We take on four flooring installs a week, no more, which is how every floor gets the same installer and the same standard.
Rated 5.0 from 230+ Google reviewsTwo Sydney showroomsHerringbone and chevron specialistsAuburn open 7 days from 10am
Showroom at 111 Station Rd, Auburn NSW 2144, open 7 days from 10am. We install across the Sydney metro area.
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We’ll call you to talk through the job and book a time for the measure. If you’d rather not wait, call (02) 9166 3980. Auburn is open 7 days from 10am.
It is the most expensive floor in most houses and the one that shows every shortcut: a cupped board, a bad join at a doorway, a skirting gap you notice every day for ten years. Which is why the question worth asking is who carries the job when something is not right.
Nearly everyone who lays floors in Sydney uses subcontractors. That is normal. What goes wrong is being handed a phone number and left to chase a tradesman you have never met.
We take full responsibility for the job. You bought the floor from us, so it is ours to make right. You never have to work out whose fault something is. You call us and we deal with it.
One main flooring installer. Not whoever is free that week. The same hands that laid the last hundred floors.
Four installs a week, deliberately. Timber is not a floor to rush, and a rushed install is where the money you spent on the boards gets wasted.
You can see and feel it first. Full boards at the Auburn showroom, and we bring samples to the measure so you can look at them in your own light, which matters more with timber than with anything else we sell.
What our customers actually talk about
Four things come up again and again in our Google reviews. Being kept in the loop instead of having to chase. Speed, with floors bought one week and laid the next. Leaving the place clean, with the old floor and the rubbish taken away. And the price: reasonable, affordable, competitive to the max. Their words, not ours. Read them yourself:
★★★★★
“I had my engineered timber flooring installed by Adore Rugs & Flooring and I couldn’t be happier with the result. The team were professional, punctual, and their attention to detail was outstanding. From helping me choose the right product to completing the installation, everything was smooth and stress-free.”
Drew B. · Google review, engineered timber
★★★★★
“I recently had my carpet replaced with timber flooring by Adore Rugs, and I couldn’t be happier with the result. From start to finish, the entire process was smooth, professional, and hassle-free. … The next day, I noticed a small issue … within a few hours, the issue was rectified. That level of responsiveness and commitment to customer satisfaction really stood out.”
Ruwan G. · Google review, carpet to timber
★★★★★
“Nas was a legend from day one, super helpful, genuinely knew his stuff, and explained the pros/cons of hybrid vs other options in a way that made the decision easy. … Our stairs were a bit of a headache … but they came up with a clever, out-of-the-box solution that made all the difference. The finish looks unreal and suits our French provincial style perfectly.”
Fahim R. · Google review, stairs
★★★★★
“Nas and Yas … provided fabulous service and information. Rather than having to chase everything up they were very prompt and provided wonderful care from initial contact all the way through to completion. The process was easy and professional. I highly recommend them.”
Lynda G. · Google review
★★★★★
“Had the absolute pleasure of dealing with the boys at Adore, from start to finish, service was above and beyond, not to mention their affordable prices. I was in need of some hybrid flooring within 7 days of purchasing it was already installed. Thank you guys for delivering what was promised.”
Eddy Y. · Google review
★★★★★
“Nas made the process of selecting, supplying and installing the hybrid floors very seamless. My carpet was removed and replaced with great quality flooring, and with clean up and rubbish collected by the installers, all at a reasonable and excellent price.”
V G. · Google Local Guide
★★★★★
“Don’t worry about a thing with this company. They were fast efficient courteous professional and Bloody Good, from initial quote to installation it was a smooth and trouble free process AND the price was competitive to the max. Five star Company and Highly recommended.”
Greg P. · Google Local Guide
★★★★★
“From the minute I engaged with this company, I knew that we would select them. Nas went out of his way, giving my husband and myself a thorough break down of my quote and transparency. … I went with them on Wednesday and by Saturday night my house was transformed, over easter as well!!!! The installers were so hard working. AAA+”
Kelly S. · Google review
★★★★★
“Nas was helpful, very polite and thorough. The choice of hard floors and rugs is immense! The service was excellent, workers installing the floor boards were efficient and carried out the work with minimal disruption. Highly recommended! Five stars!”
Biljana C. · Google review
Book your free measure & quote
What happens after you hit send
We call you. Within 2 hours during business hours (10am to 6pm, 7 days), to understand the job and find a time. Nobody turns up unannounced.
We measure on site and bring timber samples so you can see the grain and the tone in your own rooms, in your own light. Photographs lie about timber. This is the part people are glad they did properly.
You get your price before we leave. Supply and install, itemised, in writing. If it works for you, we can book your install date on the spot.
Takes about thirty seconds, and you don’t need to measure anything first. Rough is fine. That is what we come out for.
Why booking early matters. Four flooring installs a week is a real limit, not a sales line. When the week is full, it is full. The measure is the thing that holds your place in the calendar, and it costs you nothing.
Planning to have it done before Christmas? Most trades stop from around the middle of December, so the measure needs to happen by the first week of December for a pre-Christmas install. After that we are booking into January.
Straight answers about timber
Engineered or solid: which should I get?
Engineered timber has a real timber surface over a layered core, which makes it far more stable than solid board when the humidity swings, and Sydney humidity swings. It can also go over a concrete slab, which solid generally cannot. For most Sydney homes engineered is the sensible choice, and we will tell you honestly if your situation is one of the exceptions.
Will it scratch?
Any timber floor will mark. That is true of every brand and every price point, and anyone telling you otherwise is selling. What varies is the wear layer and the finish, and that is exactly what separates our three ranges. Bring us the dog, the kids and the dining chairs and we will point you at the right one rather than the dearest one.
Can it be sanded and recoated later?
Some engineered floors can, some cannot. It depends on how thick the real timber layer is. We will show you which of our ranges can be refinished and which are a replace-later floor, before you choose.
Will I get a price on the day?
Yes. We measure, price it and put it in writing before we leave. If you’re happy with it we book your install date there and then. That is the part worth doing on the day: we only run four flooring installs a week, and the calendar fills in the order people book.
Who actually lays the floor?
One main flooring installer does our hard-flooring work. He is a subcontractor, as is standard in this trade, but the job is ours. We take full responsibility for it, and if anything needs fixing you call us.
Also worth a look
Browse the engineered timber range, or if you are still weighing up options, the hybrid and laminate ranges sit below timber on price while still giving you a timber look.
We offer free delivery on orders of $50 and up to all major metropolitan areas across Australia, including all state and territory capitals for rugs only. Some exclusions may apply if your postcode is excluded one of our team members will contact you and will discuss delivery options.
If you live outside our free delivery zone, we advise you to contact us through the chat function on our website or by emailing us info@adorerugs.com.au and we can provide a quote/ arrange alternative delivery options for you.
For flooring deliveries:
Delivery fees will be incurred. Shipping costs can vary depending on your location please contact us through email or call/message 0483 939 938.
How long does delivery take?
While delivery times vary depending on your location, we findstandard deliveryto major metropolitan areas usually occurwithin 3-7 business daysonce the payment has been processed.Rural areascan (but not always) takelongerdepending on where you live but do usually arrive within5-10 business days.
We also offer Express deliveryto Sydney metropolitan areasand it usually takes1-3 business days, this service is free on orders of $500 and over and costs $30 on orders of $500 and below. Please note this service is for online orders only and it is not yet available for areas other than Sydney metropolitan.
It’s also important to keep in mind some couriers have postcode exclusions. If you find this is to be the case please contact us and we can look to arrange another method for delivery to you.
All items will be delivered during business hours. Usually, we request the courier to call prior delivery, but we can't guarantee on behalf of courier.
Can I pick up or click and collect?
Click and collect and pick up from our local store is available at 111 Station Rd Auburn NSW. Please allow24 hours processing time. You will be notified when your order is ready for pick up via email/sms.
What happens if I'm not home?
By default couriers have "Authority to leave" which means if the address is correct and the courier deems your porch a safe place to place your rug they will do so.
If you don't want this option and have any special delivery instructions such as 'signature on delivery' or if you'd like the couriers to put your package in a different safe spot you can request it by writing on the "delivery instructions" on checkout or emailing us at info@adorerugs.com.au and we will try our best to accommodate your request.
Is there anywhere you cannot deliver?
We cannot deliver to the following postcodes due to courier restrictions. We apologise for any inconvenience caused.
If you have purchased an item online you are eligible for a return for up to 21 days after the date of purchase. You will not be eligible for a return if it passes 21 days.
You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not issue a refund.
To complete your return, please email info@adorerugs.com.au and in the subject line please write "Return + Order number" and give a detailed reason for the returning item, include photos if possible.
We reply within 2 hours during business hours with further instructions for the return process.
There are certain situations where only partial refunds are granted: (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 21 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@adorerugs.com.au
In store purchases
We do not offer refunds on change of mind purchases when shopping in store. You are, however, eligible to exchange your rug within 48 hours of purchase.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not accept an exchange.
Alterations and custom sizes
If you request any alterations such as overlocking or requesting a custom size the customised rugs become non refundable this is applicable to both in store and online purchases.
Send us a message
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
Thanks for contacting us. We'll get back to you as soon as possible.
I recently purchased rugs from Adore Rugs and couldn't be happier with my experience. The team was incredibly friendly and helpful throughout the process, making it easy to find exactly what I was looking for. On top of that, their prices are fantastic compared to other places I've looked. As a repeat customer, I can confidently say that Adore Rugs consistently delivers quality and great service. Highly recommended.
Love the colour and the length only flaw would be that I can not take the curl out of it still, tried ironing, leaving it upside down, placing items in the corners,but nothing works.
Customer service was amazing as I had to call for an inquiry after ordering.
Have ordered in the past and have always had great products and service. Thank you.
Belinda O - Camden
I found a rug on the internet that I had to have., however it was not available in the size I wanted :( I decided to call Adore Rugs and Flooring (smart move) The lovely gentleman that took my call contacted me within 10 minutes to deliver the good news that he had tracked one down for me. It was on my doorstep less than 48 hours of ordering.
I love the look of my lounge now and just can’t recommend Afore enough. They go above and beyond to help to deliver cattle what you want.
