Flooring supplied and installed across the Hills District
Hybrid, laminate, engineered timber and carpet for homes in Castle Hill, Kellyville, Rouse Hill, Baulkham Hills, Bella Vista, Norwest, The Ponds and Box Hill. We measure and quote for free, in writing, and our regular installers lay the floor and clad the stairs. Herringbone and chevron floors are our speciality.
Two of our recent stair jobs were in Kellyville and The Ponds. Both are below, photographed on the day.
Two recent Hills jobs
Kellyville: the winding staircase other installers turned down
The customer had asked around and could not find anyone willing to take it on. The flight winds as it climbs, and a steel baluster passes through every tread. We lifted the old carpet and scribed each board of Leyton 8mm hybrid in Silver Mist around the steel. Upstairs, the subfloor was already level. So the whole upstairs went down in the same floor, finished with scotia.
Kellyville, before and after. Every board on the stairs was cut to fit around the steel.
The Ponds: carpet out, two rooms raised to meet the tiles
Under the carpet, the old underlay had fused to the sheet floor and came away in strips. It was scraped back by hand. Two downstairs rooms sat lower than the tiled corridor, so we packed them up until the new floor finished flush, with no lip at either doorway. The floor is EasiPlank Natural Blackbutt hybrid, and the stairs are clad in the same board. This is the job behind Ruwan G.'s review.
The same hallway at The Ponds, before and after.
What Hills homes usually need
Much of the housing in Kellyville, Rouse Hill, The Ponds and Box Hill is two storey and less than thirty years old. Both jobs above started the same way, with carpet upstairs and on the stairs. The two levels sit on different subfloors. Upstairs is usually particleboard sheeting on joists, and downstairs is usually a concrete slab. Each needs its own checks, so at the free measure we test both for level and look at the sheet joins. Any sanding, packing or levelling is written into the quote before you agree to anything.
Stairs are measured at the same visit and priced step by step. Each step is cut and fitted on its own, with a nosing on the front edge, which is why stairs take longer than the rooms around them.
Pattern floors for open plan living
Herringbone works well down a long entry hall or across a big open plan living area, both common in newer Hills homes. We supply herringbone in engineered timber with a real timber wear layer, and in hybrid when the floor has to run into a kitchen. The pattern is set out at the measure so it finishes balanced at the walls.
See full boards before you choose at our Auburn showroom, inside Domayne Auburn at 111 Station Road. Open 7 days from 10am to 6pm, and until 7pm on Thursdays.
Laying it yourself or using your own installer? Everything above is also sold supply only. Collect from Auburn or arrange delivery, and ask us anything along the way.
Questions we get from Hills homeowners
Can you replace carpeted stairs with timber look flooring?
Yes. Both jobs on this page did exactly that. The stairs are clad in the same board as the floor, with a nosing on every step.
Do you come out to the Hills for the free measure?
Yes. The free measure and written quote cover metro Sydney, and that includes every suburb named on this page.
Hybrid or laminate upstairs?
Both suit bedrooms and hallways. Hybrid has a rigid core that copes better with spills, so it is the usual choice when the same floor continues into a kitchen or laundry downstairs.
We offer free delivery on orders of $50 and up to all major metropolitan areas across Australia, including all state and territory capitals for rugs only. Some exclusions may apply if your postcode is excluded one of our team members will contact you and will discuss delivery options.
If you live outside our free delivery zone, we advise you to contact us through the chat function on our website or by emailing us info@adorerugs.com.au and we can provide a quote/ arrange alternative delivery options for you.
For flooring deliveries:
Delivery fees will be incurred. Shipping costs can vary depending on your location please contact us through email or call/message 0483 939 938.
How long does delivery take?
While delivery times vary depending on your location, we findstandard deliveryto major metropolitan areas usually occurwithin 3-7 business daysonce the payment has been processed.Rural areascan (but not always) takelongerdepending on where you live but do usually arrive within5-10 business days.
We also offer Express deliveryto Sydney metropolitan areasand it usually takes1-3 business days, this service is free on orders of $500 and over and costs $30 on orders of $500 and below. Please note this service is for online orders only and it is not yet available for areas other than Sydney metropolitan.
It’s also important to keep in mind some couriers have postcode exclusions. If you find this is to be the case please contact us and we can look to arrange another method for delivery to you.
All items will be delivered during business hours. Usually, we request the courier to call prior delivery, but we can't guarantee on behalf of courier.
Can I pick up or click and collect?
Click and collect and pick up from our local store is available at 111 Station Rd Auburn NSW. Please allow24 hours processing time. You will be notified when your order is ready for pick up via email/sms.
What happens if I'm not home?
By default couriers have "Authority to leave" which means if the address is correct and the courier deems your porch a safe place to place your rug they will do so.
If you don't want this option and have any special delivery instructions such as 'signature on delivery' or if you'd like the couriers to put your package in a different safe spot you can request it by writing on the "delivery instructions" on checkout or emailing us at info@adorerugs.com.au and we will try our best to accommodate your request.
Is there anywhere you cannot deliver?
We cannot deliver to the following postcodes due to courier restrictions. We apologise for any inconvenience caused.
If you have purchased an item online you are eligible for a return for up to 21 days after the date of purchase. You will not be eligible for a return if it passes 21 days.
You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not issue a refund.
To complete your return, please email info@adorerugs.com.au and in the subject line please write "Return + Order number" and give a detailed reason for the returning item, include photos if possible.
We reply within 2 hours during business hours with further instructions for the return process.
There are certain situations where only partial refunds are granted: (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 21 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@adorerugs.com.au
In store purchases
We do not offer refunds on change of mind purchases when shopping in store. You are, however, eligible to exchange your rug within 48 hours of purchase.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not accept an exchange.
Alterations and custom sizes
If you request any alterations such as overlocking or requesting a custom size the customised rugs become non refundable this is applicable to both in store and online purchases.
Send us a message
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
Thanks for contacting us. We'll get back to you as soon as possible.
I recently purchased rugs from Adore Rugs and couldn't be happier with my experience. The team was incredibly friendly and helpful throughout the process, making it easy to find exactly what I was looking for. On top of that, their prices are fantastic compared to other places I've looked. As a repeat customer, I can confidently say that Adore Rugs consistently delivers quality and great service. Highly recommended.
Love the colour and the length only flaw would be that I can not take the curl out of it still, tried ironing, leaving it upside down, placing items in the corners,but nothing works.
Customer service was amazing as I had to call for an inquiry after ordering.
Have ordered in the past and have always had great products and service. Thank you.
Belinda O - Camden
I found a rug on the internet that I had to have., however it was not available in the size I wanted :( I decided to call Adore Rugs and Flooring (smart move) The lovely gentleman that took my call contacted me within 10 minutes to deliver the good news that he had tracked one down for me. It was on my doorstep less than 48 hours of ordering.
I love the look of my lounge now and just can’t recommend Afore enough. They go above and beyond to help to deliver cattle what you want.