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New floors installed within 14 days. Free measure, price on the day.
Measured, supplied and laid by one Sydney team that answers for the job. Four flooring and four carpet installs a week, so the measure holds your spot.
Herringbone oak from a recent job, photographed on site.
Hybrid, laminate, engineered timber, vinyl and carpet, across Sydney. Say yes at the measure and your floor goes in within 14 days. Every job gets a specialist installer, the same standard, and someone who picks up the phone if anything needs sorting.
280+five-star Google reviews
2Sydney showrooms
100sof Sydney homes upgraded
7 daysAuburn open from 10am
Auburn showroom111 Station Rd, Auburn NSW 2144Open 7 days from 10am
Lansvale showroom169–173 Hume Hwy, Lansvale NSW 2166Open Monday to Saturday from 10am
We measure, supply and install across the Sydney metro area.
Thanks, your request is in.
We’ll call you to talk through the job and book a time for the measure. If you’d rather not wait, call (02) 9166 3980. Auburn is open 7 days from 10am, Lansvale Monday to Saturday.
Phone photos from the jobs, taken on the day by the people doing them. Tape, dust and unpainted skirting included, because that is what a floor looks like the day it goes down. Swipe or use the arrows for the next job.
BeforeAfterStairsBedroom
The Ponds: the floor from Ruwan G.’s review
Carpet out. The old underlay had fused to the sheet floor and came away in strips, so it was scraped back by hand before anything went down. Two downstairs rooms were packed up so the new floor sits flush with the corridor tiles, and the stairs were clad in the same board.
EasiPlank Natural Blackbutt hybridcarpet uplifted and removedsubfloor packed to meet the tilesstairs
BeforeAfterLooking downUp the flight
Kellyville: the staircase nobody else would take on
A winding flight with steel balusters passing through every tread; the customer couldn’t find anyone willing to do it. Each board is scribed around the steel. Old carpet uplifted and taken away, no floor prep needed because the subfloor was already level, and the whole upstairs done with it, finished with scotia.
Yellow tongue subfloor sanded at every sheet join and the beam spot-levelled before a single board went down. That is the difference between a floor that stays flat and one that shows every join a year later. Whole upstairs plus the stairs.
Merrylands: engineered oak, floating on acoustic underlay
Subfloor sanded, then engineered oak laid floating on an acoustic underlay. A mitred border around the landing edge, and boards scribed to follow the curved hallway wall.
LayoutThe stepEntryBoth floorsCarpet tilesFrom the carpet side
Neutral Bay: office fit-out, two floors meeting at a step
Vinyl plank through the entry and the main open-plan area, carpet tiles on the raised side, joined at the step with a safety stair nosing. The subfloor was uneven and needed minor grinding, partial levelling and a feather finish before anything went down. The hardest part wasn’t the floor: it was working around a full office of desks and equipment.
Belgotex LVT, Refined Blackbutt in Spiced BlackbuttAcademia carpet tiles, Wilkinsodd-shaped roomssubfloor ground, levelled and feather-finishedsafety stair nosingfurniture managed on site
Nearly everyone who lays floors in Sydney uses subcontractors. That is normal, and it is not the problem. The problem is being handed a phone number and left to chase a tradesman you have never met when a board lifts or a join sits wrong.
That is not how we work.
Specialists, not one generalist. We have a main flooring installer and a main carpet installer. Carpet is a different craft to hard flooring and we don’t pretend otherwise. Whichever you’re having done, the person laying it does that for a living.
We take full responsibility for the job. You bought the floor from us, so it is ours to make right. You never have to work out whose fault something is. You call us and we deal with it.
Four flooring and four carpet installs a week, deliberately. We could book more and rush them. We don’t. It is the reason the reviews read the way they do.
You can come and see us. Two showrooms, Auburn and Lansvale, with the ranges on the floor and people standing in them. Auburn is open 7 days, Lansvale Monday to Saturday. We are not a phone number and a van.
What our customers actually talk about
Four things come up again and again in our Google reviews. Being kept in the loop instead of having to chase. Speed, with floors bought one week and laid the next. Leaving the place clean, with the old floor and the rubbish taken away. And the price: reasonable, affordable, competitive to the max. Their words, not ours. Read them yourself:
RG
Ruwan G.
★★★★★
“I recently had my carpet replaced with timber flooring by Adore Rugs, and I couldn’t be happier with the result. From start to finish, the entire process was smooth, professional, and hassle-free. … The next day, I noticed a small issue … within a few hours, the issue was rectified. That level of responsiveness and commitment to customer satisfaction really stood out.”
Verified Google review
LG
Lynda G.
★★★★★
“Nas and Yas … provided fabulous service and information. Rather than having to chase everything up they were very prompt and provided wonderful care from initial contact all the way through to completion. The process was easy and professional. I highly recommend them.”
Verified Google review
EY
Eddy Y.
★★★★★
“Had the absolute pleasure of dealing with the boys at Adore, from start to finish, service was above and beyond, not to mention their affordable prices. I was in need of some hybrid flooring within 7 days of purchasing it was already installed. Thank you guys for delivering what was promised.”
Verified Google review
VG
V G.
★★★★★
“Nas made the process of selecting, supplying and installing the hybrid floors very seamless. My carpet was removed and replaced with great quality flooring, and with clean up and rubbish collected by the installers, all at a reasonable and excellent price.”
Verified Google Local Guide
GP
Greg P.
★★★★★
“Don’t worry about a thing with this company. They were fast efficient courteous professional and Bloody Good from initial quote to installation - it was a smooth and trouble free process AND the price was competitive to the max. Five star Company and Highly recommended.”
Verified Google Local Guide
KS
Kelly S.
★★★★★
“From the minute I engaged with this company, I knew that we would select them. Nas went out of his way, giving my husband and myself a thorough break down of my quote and transparency. … I went with them on Wednesday and by Saturday night my house was transformed, over easter as well!!!! The installers were so hard working. AAA+”
Verified Google review
FR
Fahim R.
★★★★★
“Nas was a legend from day one, super helpful, genuinely knew his stuff, and explained the pros/cons of hybrid vs other options in a way that made the decision easy. … Our stairs were a bit of a headache … but they came up with a clever, out-of-the-box solution that made all the difference. The finish looks unreal and suits our French provincial style perfectly.”
Verified Google review
MS
Messi S.
★★★★★
“I had a great experience with Adore Rugs for the vinyl flooring in my café’s kitchen at Macquarie Park. … The quality of their work is excellent … the vinyl flooring is durable, slip-resistant, and easy to maintain. They also provided great advice and kept me informed throughout the process.”
Verified Google review · commercial fit-out
DB
Drew B.
★★★★★
“I had my engineered timber flooring installed by Adore Rugs & Flooring and I couldn’t be happier with the result. The team were professional, punctual, and their attention to detail was outstanding. From helping me choose the right product to completing the installation, everything was smooth and stress-free.”
Verified Google review
BC
Biljana C.
★★★★★
“Nas was helpful, very polite and thorough. The choice of hard floors and rugs is immense! The service was excellent, workers installing the floor boards were efficient and carried out the work with minimal disruption. Highly recommended! Five stars!”
We call you. Same day wherever we can, to understand the job and find a time. Nobody turns up unannounced.
We measure on site. It usually takes twenty to thirty minutes, and we bring samples so you can see the options in your own light, in your own rooms.
You get your price before we leave. Supply and install, itemised, in writing. Not a number that turns up three days later. If it works for you, we can book your install date on the spot.
Takes about thirty seconds, and you don’t need to measure anything first. Rough is fine. That is what we come out for.
Why booking early matters. Four flooring installs and four carpet installs a week is a real limit, not a sales line. When the week is full, it is full. The measure is the thing that holds your place in the calendar, and it costs you nothing. Say yes on the day and your install is booked within 14 days of that.
Planning to have it done before Christmas? Most trades stop from around the middle of December, so the measure needs to happen by the first week of December for a pre-Christmas install. After that we are booking into January.
What we supply and install
Hybrid flooring: waterproof and hard-wearing. Suits kitchens, bathrooms and laundries as well as living areas.
Laminate flooring: the timber look for less, and very resistant to scratches and dents.
Engineered timber: a real timber surface, more stable than solid board in humid conditions.
Vinyl plank and tile: the thinnest option, so often no need to trim doors. Warm and quiet underfoot.
Carpet: warmth underfoot and a quieter room, in a wide range of colours and textures, laid by our carpet specialist.
Not sure which is right for the room? That is exactly what the measure is for. Bring us the problem, whether that is the wet area, the pet, the noisy upstairs bedroom or the budget, and we’ll talk through what actually works.
Straight answers
Is the measure really free?
Yes. Free measure, free written quote, no obligation. We would rather measure properly than guess at a price over the phone and get it wrong for both of us.
Will I get a price on the day?
Yes. We measure, price it and put it in writing before we leave, so you won’t be waiting days for a number or chasing us for one. If you’re happy with it we book your install date there and then. That is the part worth doing on the day: we only run four flooring and four carpet installs a week, and the calendar fills in the order people book.
How soon can it be installed?
Within 14 days of you saying yes. Most people say yes at the measure, once they have the price in front of them, so the floor is usually in about two weeks from the visit. If you need a particular date, say so at the measure and we book around it.
Who actually lays the floor?
A main flooring installer for hard flooring, and a main carpet installer for carpet. Both are subcontractors, as is standard in this trade, but the job is ours. We take full responsibility for it, and if anything needs fixing you call us.
Prefer to come to us?
Visit the Auburn showroom at 111 Station Rd (open 7 days from 10am) or the Lansvale showroom at 169–173 Hume Hwy (Monday to Saturday from 10am), or call (02) 9166 3980 and we’ll talk it through on the phone.
We offer free delivery on orders of $50 and up to all major metropolitan areas across Australia, including all state and territory capitals for Rugs only. Some exclusions may apply if your postcode is excluded one of our team members will contact you and will discuss delivery options.
If you live outside our free delivery zone, we advise you to contact us through the chat function on our website or by emailing us info@adorerugs.com.au and we can provide a quote/ arrange alternative delivery options for you.
For flooring deliveries:
Delivery fees will be incurred. Shipping costs can vary depending on your location please contact us through email or call/message 0483 939 938.
How long does delivery take?
While delivery times vary depending on your location, we findstandard deliveryto major metropolitan areas usually occurwithin 3-7 business daysonce the payment has been processed.Rural areascan (but not always) takelongerdepending on where you live but do usually arrive within5-10 business days.
We also offer Express Deliveryto Sydney Metropolitan areasand it usually takes1-3 Business Days, this service is free on orders of $500 and over and costs $30 on orders of $500 and below . Please note this service is for online orders only and it is not yet available for areas other than Sydney Metropolitan.
It’s also important to keep in mind some couriers have postcode exclusions. If you find this is to be the case please contact us and we can look to arrange another method for delivery to you.
All items will be delivered during business hours. Usually, we request the courier to call prior delivery, but we can't guarantee on behalf of courier.
Can I pick up/Click and Collect?
Click and Collect and Pick Up from our local store is available at111 Station Rd Auburn NSW. Please allow24 hours processing time. You will be notified when your order is ready for pick up via email/sms.
What happens if I'm not home?
By default couriers have "Authority to leave" which means if the address is correct and the courier deems your porch a safe place to place your rug they will do so.
If you don't want this option and have any special delivery instructions such as 'signature on delivery' or if you'd like the couriers to put your package in a different safe spot you can request it by writing on the "delivery instructions" on checkout or emailing us at info@adorerugs.com.au and we will try our best to accommodate your request.
Is there anywhere you cannot deliver?
We cannot deliver to the following postcodes due to courier restrictions. We apologise for any inconvenience caused.
If you have purchased an item online you are eligible for a return for up to 21 days after the date of purchase. You will not be eligible for a return if it passes 21 days.
You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not issue a refund.
To complete your return, please email info@adorerugs.com.au and in the subject line please write "Return + Order number" and give a detailed reason for the returning item, include photos if possible.
Please allow up to 48 hours to get a response back regarding further instructions for the return process.
There are certain situations where only partial refunds are granted: (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 21 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@adorerugs.com.au
In store purchases
We do not offer refunds on change of mind purchases when shopping in store. You are, however, eligible to exchange your rug within 48 hours of purchase.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not accept an exchange.
Alterations/Custom Sizing
If you request any alterations such as overlocking or requesting a custom size the customised rugs become non refundable this is applicable to both in store and online purchases.
Drop Us A Line
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
Thanks for contacting us. We'll get back to you as soon as possible.