Up to 70% off rugs, every dayFree delivery on rugs over $50, Australia-wide21-day returnsAfterpay availableFlooring supplied and installed across SydneyShowroom at 111 Station Road, Auburn

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Zermatt, 12mmZermatt, 12mm

Preference Floors

Aquastop 12mm Laminate Flooring

Aquastop 12mm is Preference Floors' water resistant laminate, made by the Swiss Krono Group. It is rated AC5 for abrasion, the core holds out topical spills for 48 hours, and boards are 1380 x 193mm.

Price on request7 colours

Book a free measure See the colours

Sydney supply and install, or supply only. Questions? Call 0483 939 938.

Thickness
12mm
Board size
1380 x 193 x 12mm
Surface rating
AC5
Water
48 hours against topical spills
Box covers
1.332m2 per carton
Warranty
35 year limited structural, 5 year limited commercial

Also comes in

The 7 colours

Tap a colour for more photos and the price calculator.

More about this range

Aquastop 12mm sits in the middle of Preference Floors' water resistant laminate flooring range, made by the Swiss Krono Group. The plank is 1380 x 193mm and a carton covers 1.332m2, so you will order more cartons per square metre than on the 8mm board.

Rated AC5 for abrasion with 48 hour protection against topical spills, the same as the 8mm. What the extra thickness buys is a more solid board underfoot and a quieter step. Warranty is 35 years limited structural and 5 years limited commercial.

Seven colours: Adaja, Artisan Oak Beige, Blackbutt, Bright, Spotted Gum, Urban Oak Natural and Zermatt. Blackbutt, Spotted Gum and Zermatt are also made in 8mm, see Aquastop 8mm. The 14mm board is wider again and carries 72 hour protection, see Aquastop 14mm.

Laminate is not a wet area floor. Preference publishes specific install requirements for bathrooms, laundries and powder rooms, so check those before laying it in one. Supply and install across Sydney, supply only if you are laying it yourself, or supply with support for your own installer. Free measure and quote available.

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Delivery

What are the Delivery Charges?

We offer free delivery on orders of $50 and up to all major metropolitan areas across Australia, including all state and territory capitals for Rugs only. Some exclusions may apply if your postcode is excluded one of our team members will contact you and will discuss delivery options. 

If you live outside our free delivery zone, we advise you to contact us through the chat function on our website or by emailing us info@adorerugs.com.au and we can provide a quote/ arrange alternative delivery options for you.

For flooring deliveries:

Delivery fees will be incurred. Shipping costs can vary depending on your location please contact us through email or call/message 0483 939 938.

How long does delivery take?

While delivery times vary depending on your location, we find standard delivery to major metropolitan areas usually occur within 3-7 business days once the payment has been processed. Rural areas can (but not always) take longer depending on where you live but do usually arrive within 5-10 business days.

We also offer Express Delivery to Sydney Metropolitan areas and it usually takes 1-3 Business Days, this service is free on orders of $500 and over and costs $30 on orders of $500 and below . Please note this service is for online orders only and it is not yet available for areas other than Sydney Metropolitan.

It’s also important to keep in mind some couriers have postcode exclusions. If you find this is to be the case please contact us and we can look to arrange another method for delivery to you. 

All items will be delivered during business hours. Usually, we request the courier to call prior delivery, but we can't guarantee on behalf of courier.

Can I pick up/Click and Collect?

Click and Collect and Pick Up from our local store is available at111 Station Rd Auburn NSW. Please allow 24 hours processing time. You will be notified when your order is ready for pick up via email/sms.

What happens if I'm not home?

By default couriers have "Authority to leave" which means if the address is correct and the courier deems your porch a safe place to place your rug they will do so. 

If you don't want this option and have any special delivery instructions such as 'signature on delivery' or if you'd like the couriers to put your package in a different safe spot you can request it by writing on the "delivery instructions" on checkout or emailing us at info@adorerugs.com.au and we will try our best to accommodate your request.

Is there anywhere you cannot deliver?

We cannot deliver to the following postcodes due to courier restrictions. We apologise for any inconvenience caused. 

800, 801, 803, 804, 810, 811, 812, 813, 814, 815, 820, 821, 822, 828, 829, 830, 831, 832, 834, 835, 836, 837, 838, 839, 840, 841, 845 ,846, 847, 850, 851, 852, 853, 854, 860, 861, 862, 870, 871, 872, 873, 880, 881, 885, 886, 906, 907, 909, 2898, 2899, 4183, 4184, 4481, 4482, 4486, 4487, 4488, 4489, 4490, 4491, 4492, 4493, 4700, 4741, 4801, 4802, 4803, 4807, 4816, 4819, 4828, 4829, 4830, 4871, 4873, 4874, 4875, 4876, 4890, 4891, 4895, 6161, 6207, 6208, 6209, 6210, 6211, 6213, 6214, 6215, 6218, 6220, 6221, 6223, 6224, 6225, 6226, 6227, 6228, 6229, 6230, 6231, 6232, 6233, 6236, 6237, 6239, 6240, 6243, 6244, 6251, 6252, 6253, 6254, 6255, 6256, 6258, 6260, 6262, 6271, 6275, 6280, 6281, 6282, 6284, 6285, 6286, 6288, 6290, 6302, 6304, 6306, 6308, 6309, 6311, 6312, 6313, 6315, 6316, 6317, 6318, 6320, 6321, 6322, 6323, 6324, 6326, 6327, 6328, 6330, 6331, 6332, 6333, 6335, 6336, 6337, 6338, 6341, 6343, 6346, 6348, 6350, 6351, 6352, 6353 ,6355, 6356, 6357, 6358, 6359, 6361, 6363, 6365, 6367, 6368, 6369, 6370, 6372, 6373, 6375, 6383, 6384, 6385, 6386, 6390, 6391, 6392, 6393, 6394, 6395, 6396, 6397, 6398, 6401, 6403, 6405, 6407, 6409, 6410, 6411, 6412, 6413, 6414, 6415, 6418, 6419, 6420, 6421, 6422, 6423, 6424, 6425, 6426, 6427, 6428, 6429, 6430, 6431, 6432, 6433, 6434, 6436, 6437, 6438, 6440, 6442, 6443, 6445, 6446, 6447, 6448, 6450, 6452, 6460, 6461,6462, 6463, 6465, 6466, 6467, 6468, 6470, 6472,, 6473, 6475, 6476, 6477, 6479, 6480, 6484, 6485, 6487, 6488, 6489, 6490, 6501, 6502, 6503, 6504, 6505, 6506, 6507, 6509, 6510, 6511, 6512, 6513, 6514, 6515, 6516, 6517, 6518, 6519, 6521, 6522, 6525, 6528, 6530, 6531, 6532, 6535, 6536, 6537, 6556, 6558, 6560, 6562, 6564, 6566, 6567, 6568, 6569, 6571, 6572, 6574, 6575, 6603, 6605, 6606, 6608, 6609, 6612, 6613, 6614, 6616, 6620, 6623, 6625, 6627, 6628, 6630, 6631, 6632, 6635, 6638, 6639, 6640, 6642, 6646, 6701, 6705, 6707, 6710, 6711, 6712, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6762, 6765, 6770, 6798, 6799.

Returns

Online Orders

If you have purchased an item online you are eligible for a return for up to 21 days after the date of purchase. You will not be eligible for a return if it passes 21 days. 

You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.

To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not issue a refund.

To complete your return, please email info@adorerugs.com.au and in the subject line please write "Return + Order number" and give a detailed reason for the returning item, include photos if possible. 

We reply within 2 hours during business hours with further instructions for the return process. 

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 21 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@adorerugs.com.au  

In store purchases

We do not offer refunds on change of mind purchases when shopping in store. You are, however, eligible to exchange your rug within 48 hours of purchase. 


To be eligible for an exchange, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not accept an exchange. 

Alterations/Custom Sizing

If you request any alterations such as overlocking or requesting a custom size the customised rugs become non refundable this is applicable to both in store and online purchases.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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