Hybrid flooring is a click-together plank with a rigid core, a printed timber or stone layer and a clear wear layer on top. We stock 300 hybrid colours from nine suppliers, from 6mm to 12mm thick, in plank and herringbone. Buy supply only, or have us measure and install your hybrid floor anywhere in Sydney.
Hybrids are not all rated the same for water, and the difference decides whether a board belongs in a laundry.
Spills and mopping are fine on all of them. Standing water and wet rooms are where the ratings part ways.
Most of our hybrids arrive with an acoustic underlay already attached. Several have been tested to an AAAC star rating, which helps in apartments where the by-laws set a sound standard. Iconic tested at AAAC 6 Star (39 dB), and Terra Mater Summit 977 is also rated 6 Star. Guardian, Aspire, Easi-Plank, Eternity 705 and Corsica 855 are 5 Star. A result depends on the slab and ceiling it was tested over, so treat it as a guide and check your building's by-laws before you choose.
The wear layer is the clear top coat that takes the scratches. Zenith 1800, Duro Plus, Easi-Plank, Eternity 705 and Corsica 855 carry 0.5mm, and Eco Flooring's Grande and XXL ranges 0.55mm. Summit 977, Aspire, Easi-Plank Herringbone and the 12mm Lifestyle Collection carry 0.7mm.
Longer boards mean fewer end joins across a room. Hydroplank runs 1830mm, Summit 977 and Eternity 705 run 1820mm, Bass Timber's 10mm Hybrid Plus runs 1815mm, and Godfrey Hirst's Zenith 1800, HTT Duro Plus and Aspire run 1800mm.
For kitchens and entries, look at slip resistance under AS 4586. Zenith 1800 is rated P5, the top wet rating. Guardian and Easi-Plank are P4. Iconic, Aspire and Duro Plus are P3.
Almost every range offers a blackbutt and a spotted gum. They are printed, so they vary more than the real timbers do. Several boards named Blackbutt come out warmer and pinker than the species, and we say so on those product pages. Spotted gum is often the closer match. If you want the real timber, see our engineered timber flooring.
Four hybrid ranges come in herringbone: HTT Obsidian at 9mm, Easi-Plank Herringbone at 8mm with a 0.7mm wear layer and its underlay attached, Eco Flooring's Herringbone 7.0 in 150mm by 600mm blocks, and three herringbone colours in the Stonefloor range. Herringbone takes longer to lay than a straight plank, which we allow for when we quote.
You can have us supply and install, buy supply only and lay it yourself, or bring your own installer and we stay on hand to help through the job. For an install we measure, check the subfloor and give you a written quote before anything is booked. Hybrid floats on its click joint, so there is no glue or nailing, but the subfloor has to be flat. Our hybrid flooring installation page walks through the job from measure to finish. We supply and install flooring within Sydney only. See flooring installation in Sydney or visit the Auburn showroom.
What is hybrid flooring made of?
A rigid core (SPC stone polymer, WPC wood polymer or a similar composite), a printed decor layer, a clear wear layer, and on most of ours an attached acoustic underlay. Our guide what is hybrid flooring covers each layer.
Can hybrid go over tiles?
Often, if the tiles are sound and flat. HTT, for example, asks for the floor to be within 3mm over 3m. We check this at the measure.
Can I have underfloor heating?
Hydronic heating in the slab is accepted by HTT, Preference Floors and Terra Mater. HTT does not cover electric heating mats. Tell us about your heating before we quote.
Hybrid, laminate or engineered timber?
Read hybrid vs laminate and engineered timber vs hybrid, or compare the laminate range.
How do I clean it?
Vacuum, then a damp mop with a pH neutral cleaner. HTT and Preference Floors both exclude steam mops. More in our flooring cleaning guide.
Shop by brand: HTT Flooring, Godfrey Hirst, Preference Floors, Eco Flooring Systems, Terra Mater, Dunlop Flooring, or the full flooring range.
Prices are per m². Delivery is $150 across Sydney metro, or pick up free from our Auburn showroom. Questions? Call or text 0483 939 938.
Supplied and installed across Sydney, or supply only if you lay it yourself or bring your own installer. Book a free measure and get a written quote before we leave, or call or text 0483 939 938.
Hybrid from $30 per m² supply only, or from $61 per m² supplied and installed.
26 ranges. Each range comes in several colours. Prices are per m².
6mm12 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 6mm SPC hybrid: 5mm rigid core plus 1mm bonded underlay, 0.55mm wear layer. Planks are 1220mm by 180mm. 25 year residential warranty on Dunlop's product page.
From $43 per m²
View all 12 colours
6.5mm14 colours. Tap one to preview it.Click one to preview it.
HTT Flooring
A 6.5mm SPC hybrid made of a 5mm rigid core and 1.5mm of IXPE underlay. The core is 100% waterproof, and the floor tested AAAC 5 Star for impact noise, the level most strata schemes ask for. Planks are 1500mm by 228mm. Structural warranty runs 25 years residential.
From $33 per m²
View all 14 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Bass Timber
The entry board of the range and the lightest to handle, on 1520 x 230mm planks. Acoustic underlay comes pre-attached, so there is nothing extra to buy or lay. The core is 100% waterproof. Cover runs 25 years residential and 10 years commercial.
From $30 per m²
View all 6 colours
7mm10 colours. Tap one to preview it.Click one to preview it.
Terra Mater
A 7mm SPC hybrid with a 5.0mm rigid core, 1.5mm EVA underlay bonded on and a 0.5mm wear layer. Boards are 1820 x 180mm, embossed in register, on a Valinge 5G drop-lock click. The core is 100 percent waterproof. Warranty is lifetime structural and 25 years residential wear.
From $45 per m²
View all 10 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
A 7mm SPC hybrid in 600 x 150mm herringbone blocks, joined on a UniZip profile made for angled joins. It has 1.5mm IXPE acoustic underlay pre-attached and a 0.55mm wear layer. Herringbone needs more cuts and setting out than plank, so allow extra labour. Warranty is 25 years residential and 5 years commercial.
From $49 per m²
View all 6 colours
7mm8 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 7mm SPC hybrid on a wide 1840mm by 228mm plank: 6mm rigid core plus 1mm bonded underlay, 0.55mm wear layer. 30 year residential warranty on Dunlop's product page.
From $55 per m²
View all 8 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 7mm SPC hybrid in six native timber looks: 6mm rigid core plus 1mm bonded underlay, 0.55mm wear layer, 1840mm by 180mm planks. 30 year residential warranty on Dunlop's product page.
From $55 per m²
View all 6 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 7mm SPC hybrid in six oak colours: 6mm rigid core plus 1mm bonded underlay, 0.55mm wear layer, 1840mm by 180mm planks. 30 year residential warranty on Dunlop's product page.
From $55 per m²
View all 6 colours
7.5mm22 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A stone polymer composite hybrid, 7.5mm including 1.5mm of IXPE underlay, in 1520mm boards at 180mm or 228mm wide. The rigid core lays over existing tiles with little grout telegraphing. It tested P4 for slip and AAAC 5 Star for impact noise.
Price on request
View all 22 colours
7.5mm6 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
A 7.5mm SPC hybrid with 1.5mm IXPE acoustic underlay attached and a 0.55mm wear layer. Wide 1500 x 230mm boards click together and float, with no glue or nails. The surface carries an anti-bacterial UV coating and an A+ VOC rating. Warranty is 25 years residential and 5 years commercial.
From $43 per m²
View all 6 colours
7.5mm13 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A 7.5mm hybrid on a wood plastic composite core with no respirable crystalline silica, so none is released when planks are cut. Planks are 1520mm by 228mm with 1.5mm acoustic underlay attached. It tested AAAC 6 Star for impact noise.
Price on request
View all 13 colours
7.6mm11 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A 7.6mm WPC hybrid, softer and warmer underfoot than dense stone-composite cores. It is forgiving over a subfloor that is not perfectly flat, a common constraint in older Sydney homes. Boards are 1830mm x 228mm and click together as a floating floor. Warranty includes 20 years residential wear.
Price on request
View all 11 colours
8mm12 colours. Tap one to preview it.Click one to preview it.
Bass Timber
A wide-plank hybrid at 1540 x 230mm, also made in a 625 x 125mm herringbone. It is 100% waterproof with underlay attached, so there is no separate acoustic layer to buy. Boards join on a 5G click system. Warranty runs 25 years residential and 10 years commercial.
From $33 per m²
View all 12 colours
8mm13 colours. Tap one to preview it.Click one to preview it.
Preference Floors
An 8mm rigid composite board hybrid with a stiff 6.5mm core that lays over existing tiles with less grout line showing. The wear layer is 0.7mm, and 1.5mm IXPE underlay is bonded on. Boards are 1800mm long in 178mm or 223mm widths.
Price on request
View all 13 colours
8mm9 colours. Tap one to preview it.Click one to preview it.
Preference Floors
Herringbone parquetry in SPC hybrid, with 625mm x 125mm blocks and a 0.7mm commercial-grade wear layer. A 1.0mm acoustic underlay comes bonded on, which saves a separate layer on a fiddly set-out. Warranty includes 20 years residential wear.
Price on request
View all 9 colours
8mm12 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
Named for its long 1511 x 229mm plank, which cuts the number of joins across an open-plan room. The board is 8mm including 1.5mm of IXPE acoustic underlay. Boards lock on a Välinge 5G profile over a waterproof rigid core. Warranty is 25 years residential and 5 years commercial.
From $48 per m²
View all 12 colours
8mm21 colours. Tap one to preview it.Click one to preview it.
StoneFloor
A solid 8mm hybrid rated for extended direct sunlight, with near-zero expansion and contraction. That suits rooms with big glass, where ordinary hybrids can gap and cup. It is 100% waterproof, AAAC 5 Star, and lays floating or glue-down with a separate underlay. Warranty is 30 years residential and 10 years commercial.
From $65 per m²
View all 21 colours
8.5mm10 colours. Tap one to preview it.Click one to preview it.
Terra Mater
An 8.5mm SPC hybrid with a 6.0mm rigid core, 2mm EVA underlay and a 0.5mm wear layer. Boards are 1420 x 225mm, and the print carries 8 plank faces per repeat. It rated 5 Star for acoustics and is 100 percent waterproof. Warranty is lifetime structural and 25 years on residential wear.
From $52 per m²
View all 10 colours
9mm8 colours. Tap one to preview it.Click one to preview it.
Bass Timber
A 9mm hybrid on long 1800 x 230mm planks, so an open-plan room shows fewer joins and reads larger. It is 100% waterproof with underlay already attached. Boards lock on a 5G click system for a tight install. Warranty is 25 years residential and 10 years commercial.
From $40 per m²
View all 8 colours
9mm6 colours. Tap one to preview it.Click one to preview it.
HTT Flooring
An SPC hybrid herringbone in 625 x 125mm blocks, proportioned for the pattern rather than cut down from plank stock. The blocks click together over a waterproof core and arrive ready finished. Micro bevel edges define each block, and the matte finish keeps reflections down across the angles.
From $44 per m²
View all 6 colours
9mm10 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
A 9mm SPC hybrid that includes 2mm of IXPE acoustic underlay bonded at the factory. Under the 0.55mm wear layer sits a rigid core with an LVT balance layer and a cushion pad. Boards are 1500 x 230mm on a precision click-lock. Warranty is 25 years residential and 5 years commercial.
From $47 per m²
View all 10 colours
9.5mm8 colours. Tap one to preview it.Click one to preview it.
HTT Flooring
A 9.5mm hybrid with an 8mm rigid core, 1.5mm attached acoustic underlay and a 0.5mm wear layer. Boards are 1800 x 228mm, so long rooms need fewer end joins. The embossed matt surface follows the printed grain and is rated P3 for slip. Residential structural warranty runs 25 years.
From $46 per m²
View all 8 colours
9.7mm10 colours. Tap one to preview it.Click one to preview it.
Terra Mater
A 9.7mm SPC hybrid with a 7.0mm rigid core, 2mm EVA underlay and a 0.7mm wear layer. Boards are 1820 x 225mm on a Valinge 5G click. It rated 6 Star for acoustics and is 100 percent waterproof, with hydronic heating covered. Warranty is lifetime structural, 30 years residential wear and 15 years commercial.
From $59 per m²
View all 10 colours
10mm12 colours. Tap one to preview it.Click one to preview it.
Bass Timber
A 10mm hybrid on 1815 x 196mm planks, with each box covering 2.1285m². The extra thickness gives a more solid feel and tolerates a subfloor that is not perfectly level. It is 100% waterproof with underlay attached, and a herringbone format is made. Warranty is 25 years residential and 10 years commercial.
From $50 per m²
View all 12 colours
10mm12 colours. Tap one to preview it.Click one to preview it.
Godfrey Hirst
A 10mm hybrid with texture embossed in register and a Trigon aerated acoustic M-Core. It is rated P5 for slip under AS 4586, and the 1.5mm acoustic backing means no separate underlay. Boards are 1800mm x 225mm on Uniclic. Warranty is 25 years limited residential.
Price on request
View all 12 colours
12mm9 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A 12mm EPC hybrid on a composite polymer and stone fibre core, with a 0.7mm commercial grade wear layer. A 2mm IXPE acoustic pad is bonded on, and the surface is rated P4 for slip. Warranty is 25 years structural and 20 years residential wear.
Price on request
View all 9 coloursNot sure which range suits your rooms? Book a free measure and quote or call 0483 939 938.
Showing 300 products
Availability: In stock (1000 items)
Blackbutt reproduces one of Australia's most-specified hardwoods: pale golden, fine straight grain, bright without being yellow. It is the look people ask for by name, and it suits coastal homes and inner-city apartments equally well. The real argument for taking...
Availability: In stock (1000 items)
Blonde Oak is a light warm blonde: a soft golden board with gentle grain and no rustic knotting, bright enough to open up a room without tipping into yellow. Blonde floors came back strongly after a decade of grey, and...
Availability: In stock (1000 items)
Earth Oak is a warm mid golden-tan: a smooth amber board with even grain and real warmth, deeper than Blonde Oak and cleaner than Farmhouse Oak. Warm mid-tones are the least regretted flooring choice. Dark enough that scuffs and light...
Availability: In stock (1000 items)
Farmhouse Oak is a warm golden board with open knots and visible character, rustic where Earth Oak and Blonde Oak are clean, and the most relaxed timber look in the Stonefloor range. The knotting does practical work. Boards with this...
Availability: In stock (1000 items)
Grey Breeze is a pale cool grey-beige: a soft, low-contrast board that recedes beneath furniture rather than competing with it, and the most contemporary tone in the Stonefloor timber range. Cool pale greys are the easiest floors to furnish around,...
Availability: In stock (1000 items)
Natural is a soft greige-olive tan: a muted, smooth board with gentle grain and a slightly earthy cast that keeps it from reading as either warm blonde or cool grey. It is the most neutral floor in the Stonefloor range....
Availability: In stock (1000 items)
Spotted Gum carries the run of honey, amber and soft brown through the grain that makes the species instantly recognisable: the most characterful timber look in the Stonefloor range, and the one Australians ask for most often after blackbutt. Solid...
Availability: In stock (1000 items)
Walnut is a mid-dark warm brown, rich and even, with restrained grain and the deep chocolate tone that gives a room weight without tipping into black. Walnut-toned floors are the traditional choice for rooms meant to feel considered rather than...
Availability: In stock (1000 items)
Washed Oak is a light greige-tan: a soft, warm-leaning neutral that sits between the cool Grey Breeze and the golden Blonde Oak, with gentle grain and low contrast. It is the most flexible board in the Stonefloor timber range. Warm...
Availability: In stock (1000 items)
Storm Grey is a mid cool grey: a soft, even timber look with gentle grain and light plank-to-plank variation, a clear step darker than Grey Breeze and the newest colour in the Stonefloor timber range. It sits in the useful...
Availability: In stock (1000 items)
Arabica is a pale greige with fine grey striation running through the grain: cool, quiet and low in contrast, one of the most restrained boards in the 10mm Hybrid Plus range. The striation keeps it from looking flat. A plain...
Availability: In stock (1000 items)
Bianco is the palest board in the 10mm Hybrid Plus range: a very light white-grey with soft grain and minimal contrast, closer to limed or bleached timber than to any natural oak tone. A floor this pale is a decision...
Availability: In stock (1000 items)
Caramello is a pale mauve-greige: a soft neutral with a faint pink-brown cast that sets it slightly apart from the cooler greys in the 10mm Hybrid Plus range. That touch of warmth matters more than it sounds. A cool grey...
Availability: In stock (1000 items)
Coastal Blackbutt is worth looking at carefully, because the name will set the wrong expectation for anyone who knows the timber. This is not the golden tone of Australian blackbutt. It is a pale pinkish-beige greige, soft and cool-leaning, much...
Availability: In stock (1000 items)
Crema is a pale warm greige-tan: soft, gently sandy and low in contrast, the warmest of the pale neutrals in the 10mm Hybrid Plus range. Warm pale floors are the most forgiving of the light options. The sandy cast keeps...
Availability: In stock (1000 items)
Kaldi is the most distinctive board in the 10mm Hybrid Plus range: a weathered grey-green with a soft sage cast and visible striation, and the only genuinely green-toned floor in the Bass Timber catalogue. Green-grey is an unusual choice and...
Availability: In stock (1000 items)
Misto is a warm golden honey oak: clean, bright and evenly grained, one of the two genuinely golden boards in the 10mm Hybrid Plus range. Golden oak is the traditional Australian floor and it dates less than any other tone....
Availability: In stock (1000 items)
NSW Spotted Gum is a warm golden-amber board with the honey and soft brown variation that makes the species recognisable: the only Australian hardwood look in the 10mm Hybrid Plus range, which is otherwise built around European oak tones. Spotted...
We offer free delivery on orders of $50 and up to all major metropolitan areas across Australia, including all state and territory capitals for rugs only. Some exclusions may apply if your postcode is excluded one of our team members will contact you and will discuss delivery options.
If you live outside our free delivery zone, we advise you to contact us through the chat function on our website or by emailing us info@adorerugs.com.au and we can provide a quote/ arrange alternative delivery options for you.
For flooring deliveries:
Delivery fees will be incurred. Shipping costs can vary depending on your location please contact us through email or call/message 0483 939 938.
While delivery times vary depending on your location, we find standard delivery to major metropolitan areas usually occur within 3-7 business days once the payment has been processed. Rural areas can (but not always) take longer depending on where you live but do usually arrive within 5-10 business days.
We also offer Express delivery to Sydney metropolitan areas and it usually takes 1-3 business days, this service is free on orders of $500 and over and costs $30 on orders of $500 and below. Please note this service is for online orders only and it is not yet available for areas other than Sydney metropolitan.
It’s also important to keep in mind some couriers have postcode exclusions. If you find this is to be the case please contact us and we can look to arrange another method for delivery to you.
All items will be delivered during business hours. Usually, we request the courier to call prior delivery, but we can't guarantee on behalf of courier.
Click and collect and pick up from our local store is available at 111 Station Rd Auburn NSW. Please allow 24 hours processing time. You will be notified when your order is ready for pick up via email/sms.
By default couriers have "Authority to leave" which means if the address is correct and the courier deems your porch a safe place to place your rug they will do so.
If you don't want this option and have any special delivery instructions such as 'signature on delivery' or if you'd like the couriers to put your package in a different safe spot you can request it by writing on the "delivery instructions" on checkout or emailing us at info@adorerugs.com.au and we will try our best to accommodate your request.
We cannot deliver to the following postcodes due to courier restrictions. We apologise for any inconvenience caused.
800, 801, 803, 804, 810, 811, 812, 813, 814, 815, 820, 821, 822, 828, 829, 830, 831, 832, 834, 835, 836, 837, 838, 839, 840, 841, 845 ,846, 847, 850, 851, 852, 853, 854, 860, 861, 862, 870, 871, 872, 873, 880, 881, 885, 886, 906, 907, 909, 2898, 2899, 4183, 4184, 4481, 4482, 4486, 4487, 4488, 4489, 4490, 4491, 4492, 4493, 4700, 4741, 4801, 4802, 4803, 4807, 4816, 4819, 4828, 4829, 4830, 4871, 4873, 4874, 4875, 4876, 4890, 4891, 4895, 6161, 6207, 6208, 6209, 6210, 6211, 6213, 6214, 6215, 6218, 6220, 6221, 6223, 6224, 6225, 6226, 6227, 6228, 6229, 6230, 6231, 6232, 6233, 6236, 6237, 6239, 6240, 6243, 6244, 6251, 6252, 6253, 6254, 6255, 6256, 6258, 6260, 6262, 6271, 6275, 6280, 6281, 6282, 6284, 6285, 6286, 6288, 6290, 6302, 6304, 6306, 6308, 6309, 6311, 6312, 6313, 6315, 6316, 6317, 6318, 6320, 6321, 6322, 6323, 6324, 6326, 6327, 6328, 6330, 6331, 6332, 6333, 6335, 6336, 6337, 6338, 6341, 6343, 6346, 6348, 6350, 6351, 6352, 6353 ,6355, 6356, 6357, 6358, 6359, 6361, 6363, 6365, 6367, 6368, 6369, 6370, 6372, 6373, 6375, 6383, 6384, 6385, 6386, 6390, 6391, 6392, 6393, 6394, 6395, 6396, 6397, 6398, 6401, 6403, 6405, 6407, 6409, 6410, 6411, 6412, 6413, 6414, 6415, 6418, 6419, 6420, 6421, 6422, 6423, 6424, 6425, 6426, 6427, 6428, 6429, 6430, 6431, 6432, 6433, 6434, 6436, 6437, 6438, 6440, 6442, 6443, 6445, 6446, 6447, 6448, 6450, 6452, 6460, 6461,6462, 6463, 6465, 6466, 6467, 6468, 6470, 6472,, 6473, 6475, 6476, 6477, 6479, 6480, 6484, 6485, 6487, 6488, 6489, 6490, 6501, 6502, 6503, 6504, 6505, 6506, 6507, 6509, 6510, 6511, 6512, 6513, 6514, 6515, 6516, 6517, 6518, 6519, 6521, 6522, 6525, 6528, 6530, 6531, 6532, 6535, 6536, 6537, 6556, 6558, 6560, 6562, 6564, 6566, 6567, 6568, 6569, 6571, 6572, 6574, 6575, 6603, 6605, 6606, 6608, 6609, 6612, 6613, 6614, 6616, 6620, 6623, 6625, 6627, 6628, 6630, 6631, 6632, 6635, 6638, 6639, 6640, 6642, 6646, 6701, 6705, 6707, 6710, 6711, 6712, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6762, 6765, 6770, 6798, 6799.
If you have purchased an item online you are eligible for a return for up to 21 days after the date of purchase. You will not be eligible for a return if it passes 21 days.
You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not issue a refund.
To complete your return, please email info@adorerugs.com.au and in the subject line please write "Return + Order number" and give a detailed reason for the returning item, include photos if possible.
We reply within 2 hours during business hours with further instructions for the return process.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 21 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@adorerugs.com.au
We do not offer refunds on change of mind purchases when shopping in store. You are, however, eligible to exchange your rug within 48 hours of purchase.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not accept an exchange.
If you request any alterations such as overlocking or requesting a custom size the customised rugs become non refundable this is applicable to both in store and online purchases.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
