Hybrid flooring is a click-together plank with a rigid core, a printed timber or stone layer and a clear wear layer on top. We stock 300 hybrid colours from nine suppliers, from 6mm to 12mm thick, in plank and herringbone. Buy supply only, or have us measure and install your hybrid floor anywhere in Sydney.
Hybrids are not all rated the same for water, and the difference decides whether a board belongs in a laundry.
Spills and mopping are fine on all of them. Standing water and wet rooms are where the ratings part ways.
Most of our hybrids arrive with an acoustic underlay already attached. Several have been tested to an AAAC star rating, which helps in apartments where the by-laws set a sound standard. Iconic tested at AAAC 6 Star (39 dB), and Terra Mater Summit 977 is also rated 6 Star. Guardian, Aspire, Easi-Plank, Eternity 705 and Corsica 855 are 5 Star. A result depends on the slab and ceiling it was tested over, so treat it as a guide and check your building's by-laws before you choose.
The wear layer is the clear top coat that takes the scratches. Zenith 1800, Duro Plus, Easi-Plank, Eternity 705 and Corsica 855 carry 0.5mm, and Eco Flooring's Grande and XXL ranges 0.55mm. Summit 977, Aspire, Easi-Plank Herringbone and the 12mm Lifestyle Collection carry 0.7mm.
Longer boards mean fewer end joins across a room. Hydroplank runs 1830mm, Summit 977 and Eternity 705 run 1820mm, Bass Timber's 10mm Hybrid Plus runs 1815mm, and Godfrey Hirst's Zenith 1800, HTT Duro Plus and Aspire run 1800mm.
For kitchens and entries, look at slip resistance under AS 4586. Zenith 1800 is rated P5, the top wet rating. Guardian and Easi-Plank are P4. Iconic, Aspire and Duro Plus are P3.
Almost every range offers a blackbutt and a spotted gum. They are printed, so they vary more than the real timbers do. Several boards named Blackbutt come out warmer and pinker than the species, and we say so on those product pages. Spotted gum is often the closer match. If you want the real timber, see our engineered timber flooring.
Four hybrid ranges come in herringbone: HTT Obsidian at 9mm, Easi-Plank Herringbone at 8mm with a 0.7mm wear layer and its underlay attached, Eco Flooring's Herringbone 7.0 in 150mm by 600mm blocks, and three herringbone colours in the Stonefloor range. Herringbone takes longer to lay than a straight plank, which we allow for when we quote.
You can have us supply and install, buy supply only and lay it yourself, or bring your own installer and we stay on hand to help through the job. For an install we measure, check the subfloor and give you a written quote before anything is booked. Hybrid floats on its click joint, so there is no glue or nailing, but the subfloor has to be flat. Our hybrid flooring installation page walks through the job from measure to finish. We supply and install flooring within Sydney only. See flooring installation in Sydney or visit the Auburn showroom.
What is hybrid flooring made of?
A rigid core (SPC stone polymer, WPC wood polymer or a similar composite), a printed decor layer, a clear wear layer, and on most of ours an attached acoustic underlay. Our guide what is hybrid flooring covers each layer.
Can hybrid go over tiles?
Often, if the tiles are sound and flat. HTT, for example, asks for the floor to be within 3mm over 3m. We check this at the measure.
Can I have underfloor heating?
Hydronic heating in the slab is accepted by HTT, Preference Floors and Terra Mater. HTT does not cover electric heating mats. Tell us about your heating before we quote.
Hybrid, laminate or engineered timber?
Read hybrid vs laminate and engineered timber vs hybrid, or compare the laminate range.
How do I clean it?
Vacuum, then a damp mop with a pH neutral cleaner. HTT and Preference Floors both exclude steam mops. More in our flooring cleaning guide.
Shop by brand: HTT Flooring, Godfrey Hirst, Preference Floors, Eco Flooring Systems, Terra Mater, Dunlop Flooring, or the full flooring range.
Prices are per m². Delivery is $150 across Sydney metro, or pick up free from our Auburn showroom. Questions? Call or text 0483 939 938.
Supplied and installed across Sydney, or supply only if you lay it yourself or bring your own installer. Book a free measure and get a written quote before we leave, or call or text 0483 939 938.
Hybrid from $30 per m² supply only, or from $61 per m² supplied and installed.
26 ranges. Each range comes in several colours. Prices are per m².
6mm12 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 6mm SPC hybrid: 5mm rigid core plus 1mm bonded underlay, 0.55mm wear layer. Planks are 1220mm by 180mm. 25 year residential warranty on Dunlop's product page.
From $43 per m²
View all 12 colours
6.5mm14 colours. Tap one to preview it.Click one to preview it.
HTT Flooring
A 6.5mm SPC hybrid made of a 5mm rigid core and 1.5mm of IXPE underlay. The core is 100% waterproof, and the floor tested AAAC 5 Star for impact noise, the level most strata schemes ask for. Planks are 1500mm by 228mm. Structural warranty runs 25 years residential.
From $33 per m²
View all 14 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Bass Timber
The entry board of the range and the lightest to handle, on 1520 x 230mm planks. Acoustic underlay comes pre-attached, so there is nothing extra to buy or lay. The core is 100% waterproof. Cover runs 25 years residential and 10 years commercial.
From $30 per m²
View all 6 colours
7mm10 colours. Tap one to preview it.Click one to preview it.
Terra Mater
A 7mm SPC hybrid with a 5.0mm rigid core, 1.5mm EVA underlay bonded on and a 0.5mm wear layer. Boards are 1820 x 180mm, embossed in register, on a Valinge 5G drop-lock click. The core is 100 percent waterproof. Warranty is lifetime structural and 25 years residential wear.
From $45 per m²
View all 10 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
A 7mm SPC hybrid in 600 x 150mm herringbone blocks, joined on a UniZip profile made for angled joins. It has 1.5mm IXPE acoustic underlay pre-attached and a 0.55mm wear layer. Herringbone needs more cuts and setting out than plank, so allow extra labour. Warranty is 25 years residential and 5 years commercial.
From $49 per m²
View all 6 colours
7mm8 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 7mm SPC hybrid on a wide 1840mm by 228mm plank: 6mm rigid core plus 1mm bonded underlay, 0.55mm wear layer. 30 year residential warranty on Dunlop's product page.
From $55 per m²
View all 8 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 7mm SPC hybrid in six native timber looks: 6mm rigid core plus 1mm bonded underlay, 0.55mm wear layer, 1840mm by 180mm planks. 30 year residential warranty on Dunlop's product page.
From $55 per m²
View all 6 colours
7mm6 colours. Tap one to preview it.Click one to preview it.
Dunlop Flooring
A 7mm SPC hybrid in six oak colours: 6mm rigid core plus 1mm bonded underlay, 0.55mm wear layer, 1840mm by 180mm planks. 30 year residential warranty on Dunlop's product page.
From $55 per m²
View all 6 colours
7.5mm22 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A stone polymer composite hybrid, 7.5mm including 1.5mm of IXPE underlay, in 1520mm boards at 180mm or 228mm wide. The rigid core lays over existing tiles with little grout telegraphing. It tested P4 for slip and AAAC 5 Star for impact noise.
Price on request
View all 22 colours
7.5mm6 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
A 7.5mm SPC hybrid with 1.5mm IXPE acoustic underlay attached and a 0.55mm wear layer. Wide 1500 x 230mm boards click together and float, with no glue or nails. The surface carries an anti-bacterial UV coating and an A+ VOC rating. Warranty is 25 years residential and 5 years commercial.
From $43 per m²
View all 6 colours
7.5mm13 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A 7.5mm hybrid on a wood plastic composite core with no respirable crystalline silica, so none is released when planks are cut. Planks are 1520mm by 228mm with 1.5mm acoustic underlay attached. It tested AAAC 6 Star for impact noise.
Price on request
View all 13 colours
7.6mm11 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A 7.6mm WPC hybrid, softer and warmer underfoot than dense stone-composite cores. It is forgiving over a subfloor that is not perfectly flat, a common constraint in older Sydney homes. Boards are 1830mm x 228mm and click together as a floating floor. Warranty includes 20 years residential wear.
Price on request
View all 11 colours
8mm12 colours. Tap one to preview it.Click one to preview it.
Bass Timber
A wide-plank hybrid at 1540 x 230mm, also made in a 625 x 125mm herringbone. It is 100% waterproof with underlay attached, so there is no separate acoustic layer to buy. Boards join on a 5G click system. Warranty runs 25 years residential and 10 years commercial.
From $33 per m²
View all 12 colours
8mm13 colours. Tap one to preview it.Click one to preview it.
Preference Floors
An 8mm rigid composite board hybrid with a stiff 6.5mm core that lays over existing tiles with less grout line showing. The wear layer is 0.7mm, and 1.5mm IXPE underlay is bonded on. Boards are 1800mm long in 178mm or 223mm widths.
Price on request
View all 13 colours
8mm9 colours. Tap one to preview it.Click one to preview it.
Preference Floors
Herringbone parquetry in SPC hybrid, with 625mm x 125mm blocks and a 0.7mm commercial-grade wear layer. A 1.0mm acoustic underlay comes bonded on, which saves a separate layer on a fiddly set-out. Warranty includes 20 years residential wear.
Price on request
View all 9 colours
8mm12 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
Named for its long 1511 x 229mm plank, which cuts the number of joins across an open-plan room. The board is 8mm including 1.5mm of IXPE acoustic underlay. Boards lock on a Välinge 5G profile over a waterproof rigid core. Warranty is 25 years residential and 5 years commercial.
From $48 per m²
View all 12 colours
8mm21 colours. Tap one to preview it.Click one to preview it.
StoneFloor
A solid 8mm hybrid rated for extended direct sunlight, with near-zero expansion and contraction. That suits rooms with big glass, where ordinary hybrids can gap and cup. It is 100% waterproof, AAAC 5 Star, and lays floating or glue-down with a separate underlay. Warranty is 30 years residential and 10 years commercial.
From $65 per m²
View all 21 colours
8.5mm10 colours. Tap one to preview it.Click one to preview it.
Terra Mater
An 8.5mm SPC hybrid with a 6.0mm rigid core, 2mm EVA underlay and a 0.5mm wear layer. Boards are 1420 x 225mm, and the print carries 8 plank faces per repeat. It rated 5 Star for acoustics and is 100 percent waterproof. Warranty is lifetime structural and 25 years on residential wear.
From $52 per m²
View all 10 colours
9mm8 colours. Tap one to preview it.Click one to preview it.
Bass Timber
A 9mm hybrid on long 1800 x 230mm planks, so an open-plan room shows fewer joins and reads larger. It is 100% waterproof with underlay already attached. Boards lock on a 5G click system for a tight install. Warranty is 25 years residential and 10 years commercial.
From $40 per m²
View all 8 colours
9mm6 colours. Tap one to preview it.Click one to preview it.
HTT Flooring
An SPC hybrid herringbone in 625 x 125mm blocks, proportioned for the pattern rather than cut down from plank stock. The blocks click together over a waterproof core and arrive ready finished. Micro bevel edges define each block, and the matte finish keeps reflections down across the angles.
From $44 per m²
View all 6 colours
9mm10 colours. Tap one to preview it.Click one to preview it.
Eco Flooring Systems
A 9mm SPC hybrid that includes 2mm of IXPE acoustic underlay bonded at the factory. Under the 0.55mm wear layer sits a rigid core with an LVT balance layer and a cushion pad. Boards are 1500 x 230mm on a precision click-lock. Warranty is 25 years residential and 5 years commercial.
From $47 per m²
View all 10 colours
9.5mm8 colours. Tap one to preview it.Click one to preview it.
HTT Flooring
A 9.5mm hybrid with an 8mm rigid core, 1.5mm attached acoustic underlay and a 0.5mm wear layer. Boards are 1800 x 228mm, so long rooms need fewer end joins. The embossed matt surface follows the printed grain and is rated P3 for slip. Residential structural warranty runs 25 years.
From $46 per m²
View all 8 colours
9.7mm10 colours. Tap one to preview it.Click one to preview it.
Terra Mater
A 9.7mm SPC hybrid with a 7.0mm rigid core, 2mm EVA underlay and a 0.7mm wear layer. Boards are 1820 x 225mm on a Valinge 5G click. It rated 6 Star for acoustics and is 100 percent waterproof, with hydronic heating covered. Warranty is lifetime structural, 30 years residential wear and 15 years commercial.
From $59 per m²
View all 10 colours
10mm12 colours. Tap one to preview it.Click one to preview it.
Bass Timber
A 10mm hybrid on 1815 x 196mm planks, with each box covering 2.1285m². The extra thickness gives a more solid feel and tolerates a subfloor that is not perfectly level. It is 100% waterproof with underlay attached, and a herringbone format is made. Warranty is 25 years residential and 10 years commercial.
From $50 per m²
View all 12 colours
10mm12 colours. Tap one to preview it.Click one to preview it.
Godfrey Hirst
A 10mm hybrid with texture embossed in register and a Trigon aerated acoustic M-Core. It is rated P5 for slip under AS 4586, and the 1.5mm acoustic backing means no separate underlay. Boards are 1800mm x 225mm on Uniclic. Warranty is 25 years limited residential.
Price on request
View all 12 colours
12mm9 colours. Tap one to preview it.Click one to preview it.
Preference Floors
A 12mm EPC hybrid on a composite polymer and stone fibre core, with a 0.7mm commercial grade wear layer. A 2mm IXPE acoustic pad is bonded on, and the surface is rated P4 for slip. Warranty is 25 years structural and 20 years residential wear.
Price on request
View all 9 coloursNot sure which range suits your rooms? Book a free measure and quote or call 0483 939 938.
Showing 300 products
Availability: In stock (1000 items)
Corsica 855 Coastal Blackbutt is a light to mid golden tan with a peach cast and straight, fine grain, warmer and more orange than blackbutt lays as a solid timber. Real blackbutt is pale gold with an olive edge; this...
Availability: In stock (1000 items)
Corsica 855 Pewter is a light to mid cool grey oak with visible knots and grain, deeper than Grey Stone and Dapple Grey and with more character than either. The name is close: a soft, slightly warm metal grey rather...
Availability: In stock (1000 items)
Cosmic Sand is warmer and deeper than the name suggests: a golden honey-tan oak with clear, straight grain and moderate contrast, not the pale sand tone most people picture. It is the most classic warm timber colour in the Godfrey...
Availability: In stock (1000 items)
Solar Drift is the quietest colour in the Godfrey Hirst Zenith 1800 range: a pale warm greige-beige with very low grain contrast and a soft, even surface. Despite the name there is nothing bright about it; this is the board...
Availability: In stock (1000 items)
Lunar Ash is the palest board in the Godfrey Hirst Zenith 1800 range, but it is not grey. It reads as a soft cream-white with the faintest warm cast, closer to bleached oak than to ash. If an actual grey...
Availability: In stock (1000 items)
Nebula Walnut is a dark greyed brown rather than the warm chocolate most people expect from a walnut. The grey undertone is deliberate, and it is what makes this board work in cool interiors: polished concrete, black tapware, charcoal or...
Availability: In stock (1000 items)
Aurora Pine reads as oak, not pine. It is a warm mid golden-tan with noticeably more grain movement and darker streaking than Cosmic Sand, which is the closest colour to it in the Godfrey Hirst Zenith 1800 range. The pale...
Availability: In stock (1000 items)
Stellar Oak is the most olive-toned board in the Godfrey Hirst Zenith 1800 range: a muted mid brown with a distinct green-grey cast that sets it apart from the golden colours sitting either side of it. That undertone is the...
Availability: In stock (1000 items)
Celestial Driftwood is nothing like driftwood. Real driftwood is weathered and grey; this is a rich golden amber with strong dark streaking running through it: the highest-contrast and most dramatic of the golden boards in the Godfrey Hirst Zenith 1800...
Availability: In stock (1000 items)
Prime Blackbutt is one of the more accurate species reproductions we stock: a pale golden board with a soft olive cast and low, even grain contrast, which is very close to how Australian blackbutt actually looks laid as a floor....
Availability: In stock (1000 items)
Starry Spotted Gum is a lightened, calmer take on spotted gum. Genuine spotted gum runs honey through amber to brown with strong plank-to-plank variation; this board keeps the golden tan and the fine striation but dials the contrast right back....
Availability: In stock (1000 items)
Galactic Grove is the warmest board in the Godfrey Hirst Zenith 1800 range and the only one with a pink-apricot cast: a mid peachy-tan with a deeper reddish-brown running through the centre of the plank. It is a distinctive floor...
Availability: In stock (1000 items)
Astral Slate is the true grey of the Godfrey Hirst Zenith 1800 range: a mid cool grey with just enough brown underneath to stop it reading blue, and clear striation running the length of the board. Grey floors went out...
Availability: In stock (1000 items)
Eclipse Shadow is the darkest board in the Godfrey Hirst Zenith 1800 range: a near-black deep brown-charcoal with fine striation through it that stops the surface going flat. A dark floor is the most dramatic thing you can do to...
Availability: In stock (1000 items)
Duro Plus Blackbutt is a light to mid warm golden tan, smooth, with fine straight grain and the odd pale sapwood streak and small dark fleck. Of the hybrid blackbutts on this site it is one of the closer matches...
Availability: In stock (1000 items)
Duro Plus Brushbox is a mid to dark red-brown with smooth, fine grain and little figure, the plainest of the dark boards in the range. Real brush box is a pinkish brown; this board is deeper and redder than that,...
Availability: In stock (1000 items)
Duro Plus Easter Oak is the palest board in the range, a washed warm-grey greige with soft grain and a faint knot here and there. It is lighter and cooler than Natural Oak, and it sits between a Scandinavian whitewash...
Availability: In stock (1000 items)
Duro Plus Fertile Oak is a mid warm sandy tan with clear oak grain, a few small knots and dark flecks, and moderate variation from plank to plank. It is the warmest of the three oak decors in the range:...
We offer free delivery on orders of $50 and up to all major metropolitan areas across Australia, including all state and territory capitals for rugs only. Some exclusions may apply if your postcode is excluded one of our team members will contact you and will discuss delivery options.
If you live outside our free delivery zone, we advise you to contact us through the chat function on our website or by emailing us info@adorerugs.com.au and we can provide a quote/ arrange alternative delivery options for you.
For flooring deliveries:
Delivery fees will be incurred. Shipping costs can vary depending on your location please contact us through email or call/message 0483 939 938.
While delivery times vary depending on your location, we find standard delivery to major metropolitan areas usually occur within 3-7 business days once the payment has been processed. Rural areas can (but not always) take longer depending on where you live but do usually arrive within 5-10 business days.
We also offer Express delivery to Sydney metropolitan areas and it usually takes 1-3 business days, this service is free on orders of $500 and over and costs $30 on orders of $500 and below. Please note this service is for online orders only and it is not yet available for areas other than Sydney metropolitan.
It’s also important to keep in mind some couriers have postcode exclusions. If you find this is to be the case please contact us and we can look to arrange another method for delivery to you.
All items will be delivered during business hours. Usually, we request the courier to call prior delivery, but we can't guarantee on behalf of courier.
Click and collect and pick up from our local store is available at 111 Station Rd Auburn NSW. Please allow 24 hours processing time. You will be notified when your order is ready for pick up via email/sms.
By default couriers have "Authority to leave" which means if the address is correct and the courier deems your porch a safe place to place your rug they will do so.
If you don't want this option and have any special delivery instructions such as 'signature on delivery' or if you'd like the couriers to put your package in a different safe spot you can request it by writing on the "delivery instructions" on checkout or emailing us at info@adorerugs.com.au and we will try our best to accommodate your request.
We cannot deliver to the following postcodes due to courier restrictions. We apologise for any inconvenience caused.
800, 801, 803, 804, 810, 811, 812, 813, 814, 815, 820, 821, 822, 828, 829, 830, 831, 832, 834, 835, 836, 837, 838, 839, 840, 841, 845 ,846, 847, 850, 851, 852, 853, 854, 860, 861, 862, 870, 871, 872, 873, 880, 881, 885, 886, 906, 907, 909, 2898, 2899, 4183, 4184, 4481, 4482, 4486, 4487, 4488, 4489, 4490, 4491, 4492, 4493, 4700, 4741, 4801, 4802, 4803, 4807, 4816, 4819, 4828, 4829, 4830, 4871, 4873, 4874, 4875, 4876, 4890, 4891, 4895, 6161, 6207, 6208, 6209, 6210, 6211, 6213, 6214, 6215, 6218, 6220, 6221, 6223, 6224, 6225, 6226, 6227, 6228, 6229, 6230, 6231, 6232, 6233, 6236, 6237, 6239, 6240, 6243, 6244, 6251, 6252, 6253, 6254, 6255, 6256, 6258, 6260, 6262, 6271, 6275, 6280, 6281, 6282, 6284, 6285, 6286, 6288, 6290, 6302, 6304, 6306, 6308, 6309, 6311, 6312, 6313, 6315, 6316, 6317, 6318, 6320, 6321, 6322, 6323, 6324, 6326, 6327, 6328, 6330, 6331, 6332, 6333, 6335, 6336, 6337, 6338, 6341, 6343, 6346, 6348, 6350, 6351, 6352, 6353 ,6355, 6356, 6357, 6358, 6359, 6361, 6363, 6365, 6367, 6368, 6369, 6370, 6372, 6373, 6375, 6383, 6384, 6385, 6386, 6390, 6391, 6392, 6393, 6394, 6395, 6396, 6397, 6398, 6401, 6403, 6405, 6407, 6409, 6410, 6411, 6412, 6413, 6414, 6415, 6418, 6419, 6420, 6421, 6422, 6423, 6424, 6425, 6426, 6427, 6428, 6429, 6430, 6431, 6432, 6433, 6434, 6436, 6437, 6438, 6440, 6442, 6443, 6445, 6446, 6447, 6448, 6450, 6452, 6460, 6461,6462, 6463, 6465, 6466, 6467, 6468, 6470, 6472,, 6473, 6475, 6476, 6477, 6479, 6480, 6484, 6485, 6487, 6488, 6489, 6490, 6501, 6502, 6503, 6504, 6505, 6506, 6507, 6509, 6510, 6511, 6512, 6513, 6514, 6515, 6516, 6517, 6518, 6519, 6521, 6522, 6525, 6528, 6530, 6531, 6532, 6535, 6536, 6537, 6556, 6558, 6560, 6562, 6564, 6566, 6567, 6568, 6569, 6571, 6572, 6574, 6575, 6603, 6605, 6606, 6608, 6609, 6612, 6613, 6614, 6616, 6620, 6623, 6625, 6627, 6628, 6630, 6631, 6632, 6635, 6638, 6639, 6640, 6642, 6646, 6701, 6705, 6707, 6710, 6711, 6712, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6762, 6765, 6770, 6798, 6799.
If you have purchased an item online you are eligible for a return for up to 21 days after the date of purchase. You will not be eligible for a return if it passes 21 days.
You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not issue a refund.
To complete your return, please email info@adorerugs.com.au and in the subject line please write "Return + Order number" and give a detailed reason for the returning item, include photos if possible.
We reply within 2 hours during business hours with further instructions for the return process.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 21 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@adorerugs.com.au
We do not offer refunds on change of mind purchases when shopping in store. You are, however, eligible to exchange your rug within 48 hours of purchase.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. If the item is dirty or damaged we will not accept an exchange.
If you request any alterations such as overlocking or requesting a custom size the customised rugs become non refundable this is applicable to both in store and online purchases.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
